This is Backstage Mastermind Support

Support

Last updated: June 8, 2026

We're here to help you get the most out of the Backstage Mastermind community. If you have a question or run into a problem, please reach out.

Contact Support

ShaLene Trulson

Email: [email protected]

We aim to respond within 1–2 business days.

Getting access

Backstage Mastermind is a members-only hub. If you have trouble signing in, confirm you are using the email address associated with your membership. If you still cannot access your account, contact us at the email above.

Updating your profile

You can update your name, photo, and profile details from the profile section within the App.

Discussions and announcements

Browse announcements and join discussions from the main feed. Tap a post to read it in full or to add a comment.

Learning resources

Find shared materials in the resources section of the App. New resources are added by community administrators.

Events and meetings

View upcoming events and meeting details in the events section. You can RSVP directly within the App.

Notifications

Manage your notification preferences in your device settings or within the App settings.

Technical issues

If something isn't working, try closing and reopening the App, confirming you have the most recent version installed, and checking your internet connection. If the issue continues, contact us with a short description of what happened and your device type so we can help.

Closing your account

To close your account or request deletion of your data, contact us at the email above and we will assist you.

Privacy and terms

You can review our Privacy Policy and Terms and Conditions at any time.